INTERVIEWS BY BRIGHTEN MAAKE / COMPILED AND WRITTEN BY LELETHU MADIKANE
Mediclinic Legae unveils a refreshed identity, symbolising an expansion of services and a commitment to delivering high-quality healthcare. As the premier private clinic in Mabopane, the institution is keen on reciprocating community support and actively engaging with residents. Offering a diverse range of treatments, Mediclinic Legae prioritises mental health care as part of its dedication to ensuring top-notch healthcare services.
For more than three decades, Legae Clinic has been a cornerstone of our community, earning a reputation as a trusted and renowned private healthcare facility. With a rich history of over 30 years, Legae Clinic continues to be a vital part of the community’s health and well-being, serving as a beacon of reliability and excellence in healthcare.
Letlotlo Molatlhegi, Client Experience Manager, enthusiastically affirms Mediclinic Legae’s position as a leading healthcare institution in the area. Rooted in a genuine concern for community well-being, the clinic has undertaken a strategic rebranding and facility enhancement initiative.
“This commitment aims to elevate the quality of medical services, ensuring that Mediclinic Legae remains at the forefront of providing exceptional care tailored to the specific needs of our community”
“We just want to strengthen our relationships with the community, to have people’s perception changed based on the experience they receive from the hospital,” said Molatlhegi, the Client Experience Manager.
Mediclinic Legae, part of the distinguished group of 50 Mediclinic Hospitals and day clinics in Southern Africa, joyously celebrated the grand reopening of its clinic, ushering in a new chapter of healthcare excellence.
Molatlhegi highlighted Legae’s keenness to engage with local authorities, ensuring that the services are provided in a manner that reflects high standards.
“We need to be visible within the community, which is the plan for the next financial year going forward,” she added.
“Operating from the community that we’re from, we know what our people love. Therefore, we are working on changing, amending, and enhancing the services,” added Molatlhegi.
Client Experience Manager, enthusiastically affirms Mediclinic Legae’s position as a leading healthcare institution in the area.
Letlotlo Molatlhegi
She continued by emphasizing that Legae has played a pivotal role in empowering local businesses throughout its development, fostering positive impacts not only for the establishment but also for the broader POP’s family.
“Mediclinic Legae has not registered any significant complaints from its patients and clients. However, the feedback received has predominantly centered on catering services”
Letlotlo Molatlhegi further said that patient complaints are issues they are well-equipped to address. She takes proactive measures to personally resolve escalated matters, underscoring her dedication to enhancing the overall experience for the community.
Ward Councillor Neo Mocumi expresses immense satisfaction with Mediclinic Legae, emphasizing her appreciation for how the establishment’s development has empowered the local community.
“I want to say thank you to Legae because when they were building this clinic, they empowered most of the community members, they were building this clinic,” said ward councillor Mocumi.
“I’m very much excited especially now that they have having mental health ward, we know a lot of our people are having challenges,” Mocumi expressed her excitement.
The councillor highlighted that she exclusively seeks consultations at Legae, underscoring the significance of the establishment in meeting her professional needs.
“When I consult, I come here because I don’t want to go to any hospital which is not in my area,” she added.
The reopening of Mediclinic Legae heralded a poignant farewell to Ephraim Professor Mokgokong, a stalwart of the medical profession, as he bids adieu at the remarkable age of 90.
After years of dedicated service, Professor Ephraim Mokgokong’s retirement signifies the end of an era in South Africa’s medical landscape. His contributions have left an indelible mark on the field, shaping the lives of countless patients and inspiring generations of healthcare professionals.